Privacy policy

This is a translation provided for convenience. In case of any discrepancy, the Portuguese version prevails.

1. Who is responsible for the data

The controller of the personal data processed on this website is Associação de Proteção aos Animais Nossa Senhora Aparecida - Projeto Anjinhos da Rua, registered under CNPJ No. 09.332.142/0001-20, headquartered at Estrada Armando Cunha, 3000, Vila Peruíbe, Peruíbe-SP, CEP 11781-042, Brazil (“Projeto Anjinhos da Rua”). The contact channel for data subjects is contato@projetoanjinhosdarua.com.br.

2. What data we collect

• Contact form: name, email, phone (optional), city (optional), subject and message.
• Visit booking form: name, email, phone, city (optional), preferred date, alternative date (optional), number of people and message (optional).
• Submission record: date and time, page language, version of this policy accepted and technical browser data, used to prove consent and prevent automated submissions (spam).
• Visit counting: the website counts page views in aggregate, without cookies and without storing visitors' IP addresses.

We do not ask for sensitive data or identity documents in the forms. If any detail needs to be confirmed for a visit, the team will do so directly with you.

3. What we use the data for

• Answering messages, questions and suggestions;
• organizing and confirming visits to the sanctuary;
• arranging donations of supplies and offers of support;
• keeping the website secure and preventing fraud, including false requests made in the project's name.

Processing is based on your consent (article 7, item I, of Law No. 13,709/2018), given when you check the consent box on the form, and on handling requests you make. The data is not used for advertising and is never sold.

4. Who the data is shared with

Data sent through the forms is stored on the website management platform maintained by CDW Tech, which acts as a processor on behalf of Projeto Anjinhos da Rua. A notice of each submission is sent to the project team through a transactional email service (Brevo). These providers only process the data to deliver the contracted service. Data may also be disclosed to public authorities where required by law or court order.

5. Third-party content

YouTube videos and the Google map only load when you click to watch or to show the map. The Instagram posts shown on the home page are loaded from Instagram itself. From that moment on, these platforms may collect data under their own policies, which we recommend you read.

6. How long the data is kept

Data is kept for as long as needed to fulfil the purpose for which it was collected and to comply with legal obligations or the regular exercise of rights. After that, it is deleted or anonymized.

7. Security

We adopt technical and administrative measures to protect the data against unauthorized access, loss or alteration, such as encrypted connections (HTTPS) and access restricted to the responsible team.

8. Your rights

Under article 18 of Law No. 13,709/2018, you may request at any time: confirmation that processing takes place; access to your data; correction of incomplete, inaccurate or outdated data; anonymization, blocking or deletion of unnecessary data or data processed unlawfully; portability; information about who the data has been shared with; and withdrawal of consent. Just write to contato@projetoanjinhosdarua.com.br. You may also lodge a complaint with Brazil's National Data Protection Authority (ANPD).

9. Cookies

This website does not use advertising or analytics cookies. The third-party content mentioned in item 5 may use its own cookies once you load it.

10. Children and teenagers

The forms must be filled in by people aged 18 or over. Visits with children and teenagers must be booked by their parents or guardians.

11. Changes to this policy

This policy may be updated. The version in force is always the one published on this page, with the date of the last update.